Channel Supervisor – itel Energy

JOB DESCRIPTION: CHANNEL SUPERVISOR – ITEL ENERGY Position Title: Channel Supervisor – itel Energy Target Coverage Area: Luapula, Northern, and Muchinga Provinces Employment Type: Full-time POSITION SUMMARY The Channel Supervisor – itel Energy is responsible for spearheading the expansion, management, and performance of itel Energy’s distribution network across Luapula, Northern, and Muchinga Provinces. This role combines strategic regional channel development, hands-on sales team leadership, distributor relationship management, and market intelligence gathering to achieve aggressive regional sales targets and drive sustainable market penetration. KEY RESPONSIBILITIES & DUTIES Regional Channel Development & Network Expansion Distribution Footprint: Build, expand, and structure itel Energy’s distribution network across Luapula, Northern, and Muchinga Provinces to maximize market coverage and product availability. Partner Recruitment: Identify, evaluate, recruit, and activate secondary distributors, dealers, and key channel partners. Relationship Management: Conduct regular market visits to foster strong, long-term partnerships with distributors, key retail accounts, and business customers. Sales Target Achievement & Commercial Growth Revenue Ownership: Take end-to-end accountability for hitting and exceeding assigned monthly and quarterly regional sales targets. Sell-Through Dynamics: Drive distributor sell-in, secondary distribution, product sell-through, and consistent repeat orders across all channels. Commercial Execution: Formulate and execute practical regional sales plans to ensure steady, scalable revenue growth. Stock & Pipeline Oversight: Monitor distributor inventory levels, sales velocity, and order pipelines to prevent stockouts and overstocking. Sales Team Leadership & Performance Management Team Building & Coaching: Recruit, manage, mentor, and field-coach regional sales representatives and field agents. KPI Alignment: Set clear individual sales targets, define KPIs, evaluate ongoing performance, and maintain team accountability. Field Execution: Lead regular team briefing sessions, conduct joint customer visits, and provide hands-on field supervision. Operational Discipline: Ensure timely reporting, operational efficiency, and achievement of overall regional business goals. Market Development & Competitive Intelligence Market Opportunity Analysis: Conduct ongoing market research to uncover new business avenues and expansion pockets across the three assigned provinces. Competitor Monitoring: Track competitor product offerings, pricing strategies, trade terms, distribution channels, and promotional campaigns. Cross-Functional Collaboration: Partner with marketing, retail, and technical installer operations teams to optimize channel activation and promotional initiatives. Event & Trade Activation: Coordinate product promotions, distributor engagements, localized trade events, and market development camp