IT Sales Executive

We are looking for a proactive, trustworthy Sales Executive to develop our IT products business in Zambia. The role involves finding new customers, building relationships and converting enquiries into sales. 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 • Identify and approach corporate clients, IT resellers, schools, NGOs and other institutions. • Conduct market visits, sales calls and product presentations. • Sell laptops, desktops, printers, toners, networking equipment, displays and IT accessories. • Understand customer requirements and coordinate accurate quotations. • Confirm specifications, pricing and stock availability internally before making commitments. • Follow up on enquiries, quotations and payments to complete the sales cycle. • Develop repeat business and maintain strong customer relationships. • Maintain accurate CRM records, pipeline stages and follow-up schedules. • Meet agreed sales, gross profit, activity and new-customer targets. • Share market feedback, competitor activity and customer requirements with management. • Coordinate customer complaints, warranty requests and after-sales follow-up. 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗠𝗘𝗡𝗧𝗦 • Previous experience in B2B sales, preferably in IT products or electronics. • Knowledge of the Zambian market and experience developing local business relationships. • Clear communication, negotiation and customer service skills. • Ability to understand product specifications and recommend suitable options. • Comfortable using email, Excel, WhatsApp Business and CRM systems. • Willingness to conduct regular field visits and travel within Zambia when required. • Ability to work independently, manage priorities and follow through on commitments. • Relevant qualification in business, marketing, IT or a related field is an advantage. 𝗜𝗡𝗧𝗘𝗚𝗥𝗜𝗧𝗬 & PROFESSIONAL CONDUCT • Provide accurate information to customers and management. • Take responsibility for mistakes and report issues promptly. • Protect confidential customer information, company pricing and business records. • Disclose conflicts of interest and decline personal payments or benefits intended to influence business decisions. • Follow company approval procedures for discounts, credit, payments and delivery commitments. • Treat customers, suppliers and colleagues with respect.